We only collect personal information about you when you voluntarily register to receive company updates. Website usage information is collected using cookies. If you contact us via email, phone or fax we will store your contact details but only for the purposes of replying to such communication.
If you subscribe to our newsletter we will only use the personal information collected (email address) for the purposes of sending you information and updates about our business.
If you fill out our contact form we will store your details for the purpose of responding to your query and only for as long as reasonably required to complete such communication.
Grand Visual Holdings will not share your personal information with any other companies.
If you have previously consented to receive company updates, you may opt-out at a later date.
You may have been added to our mailing list via another means other than consenting via the website, e.g. giving one of our employees a business card. In such cases, we identify legitimate interest as the legal basis for the data processing activity (storing your email address and sending you our company updates), such that we can communicate with you B2B and keep you up-to-date with our business activities.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at [email protected] or use the contact information at the bottom of this page, stating your name and a preferred method of contact.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing us at [email protected]
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Google Analytics is a service we use that creates a specific type of cookie that helps us understand how our website is being used in order to improve the user experience. More information can be found here.
Additionally, our web servers create logs that help us understand how the website is being used and performing, and help us diagnose any problems. These logs may your record IP address but this is an essential technical requirement for us to be able to offer the website service.
In both such cases, all user data is anonymous and logs are only retained as long as is needed for reasonably diagnosis and accountability.
In order to supply the intended level of service and functionality of our websites, we create backup files which may include server logs. With certain activations, it may occasionally be necessary to store your personal data slightly longer, e.g. in a backup file. This will only be done where absolutely necessary e.g. a third party service has failed and the activation cannot be completed as intended. When the service is restored, such backups are processed and any personal data and the backup itself is deleted.
We use ‘social sharing buttons’ on some of our web pages to allow our visitors to share or bookmark those pages.
If you are logged into to some of these services they may collect information about the pages of our website you visit even if you don’t click these buttons.
You should check the privacy policies of each of these third-party services to see how they may use your information and how to control any of your personal data that they may collect:
If you have any concerns about your privacy you can contact our governing authority, the UK Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.